At Bambrella, we pride ourselves on our customer service by working with designers, architects, project managers and end customers alike. Whatever the size of your project, you can still expect an exceptional level of customer service. We’re equipped to confidently recommend your most ideal parasol to bring your visions and requirements to life.

After Sales Service

All Bambrella parasols have easily interchangeable parts. In the unlikely event that your parasol sustains damage, the damaged part can be changed swiftly and simply. We also sell replacement canopy covers, should you fancy a different colour or a fresh new look for your Bambrella parasol.

Whistleblowing and Grievance reporting

It is within the best interests of Bambrella and regulators alike to expose poor practice in firms and individuals, and Bambrella is proud to have addressed such behaviour in the past with crucial action taken to make working together better and more ethical. If you have witnessed any poor practice or infringements of human rights and wish to report it to somebody, please contact us today to let us know. Any information you provide will be treated with the utmost confidentiality and respect.